Frequently Asked Questions
Everything you need to know about shopping with TCP Global Corporation.
What is your standard shipping timeframe?
We offer standard shipping across the domestic US, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion essentials sooner.
How can I return an item that doesn't fit?
We accept returns on unworn items with original tags within 30 days of delivery. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your clothing materials sustainably sourced?
TCP Global Corporation is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our core collections to ensure quality without compromising the planet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.